High Quality Hospitality

London Borough of Hounslow presents: High Quality Hospitality

Three specialist workshops, one free event! 

Tuesday 7 July, 2015        10.30am – 2pm

Holiday Inn, Brentford Lock

Hounslow’s proximity to Heathrow and links to central London put hospitality businesses like yours in a great position. This year’s Rugby World Cup will bring thousands more people into the area, looking for somewhere to stay, eat or visit, and between them spending in excess of £10million.

‘High Quality Hospitality’ will give you practical advice on how to set your hotel, B&B, visitor attraction, pub or restaurant apart in this hugely competitive market. 

Learn from the experts how to attract customers, entice them to return and encourage them to share their positive experiences.

Workshops led by:

·      Xav Anderson – Association of Town & City Management

Digital High Street – Making the most of social media

·      Heather Lishman – AA Inspector and Institute of Hospitality

Quality Matters, Quality Succeeds, Quality Sells

·      Jackie McNerney – Greater London Authority

Connect the dots and Amplify the Voice – your place in London’s marketing strategy

PLUS other great speakers, and a free lunch.  Book your place today!

(Please note this event follows immediately after the Rugby World Cup Business Briefing from 8-10am, details below. All welcome, but please register separately here)

To find out more about the challenges and opportunities posed by Rugby World Cup 2015 this autumn,

Hounslow Council invites you to join us and speakers from England Rugby 2015, the RFU and the police

for an informative briefing and Q&A session.

Includes breakfast…

“As a local pub and restaurant, I found the Rugby World Cup business briefing really useful.  It was especially

helpful to find out about how the road closures will be different to a usual rugby day.  Plus it was good to hear

about the opportunities for businesses the Tournament offers.  Well worth getting up early for!”

– Adrianne Mead, Royal Oak Pub and Dining House

Click here to register and for more information as it is posted

Click here for a list of FAQs about the Rugby World Cup 2015

PLUS: this will be followed by a special workshop for hospitality and tourism businesses, giving you the

tools to make the most of this once-in-a-lifetime occasion.